IIROC maintains statistics on the complaints it receives and the investigations and prosecutions it conducts. It also tracks disciplinary statistics for those complaints and matters that regulated firms are required to file to IIROC through the Complaints and Settlement Reporting System (ComSet). IIROC monitors this information to identify potential emerging regulatory issues in the industry it regulates.
Below you will find Enforcement Statistics. If you are looking for Complaints and Inquiries Statistics, please visit our Complaints and Inquiries Statistics page.
Dated as of April 30, 2023
Case Assessment
Number of Case Assessment files currently open: 101
Case assessment files opened by source:
| | April 30, 2023 | 2022 | 2021 |
|---|---|---|---|
| Public | 51 | 156 | 118 |
| ComSet | 62 | 151 | 114 |
| Internal | 12 | 40 | 23 |
| Other SROs and Commissions | 35 | 24 | 17 |
| Other | 4 | 12 | 7 |
| Total | 164 | 383 | 279 |
Most common regulatory allegations based on 164 files and 302 allegations.
Note: each file may contain more than one allegation.
Investigations
Number of investigations currently open: 81
Number of investigations completed:
| as at April 30, 2023 |
2022 | 2021 |
|---|---|---|
| 33 | 93 | 76 |
Enforcement Proceedings
Current proceedings: 7
Proceedings Completed:
| as at April 30, 2023 |
2022 | 2021 |
|---|---|---|
| 6 | 37 | 25 |
*A proceeding is completed when there is a final decision by an IIROC hearing panel, securities commission, or court. Any decisions under appeal are not included.
Current Appeals of IIROC hearing panel decisions: 1
Sanctions Imposed on Firms
| as at April 30, 2023 |
2022 | 2021 | |
|---|---|---|---|
| Decisions | 1 | 13 | 5 |
|
Fines |
0 | $1,297,000.00 | $997,500.00 |
| Costs | 0 | $157,500.00 | $130,000.00 |
| Disgorgement | 0 | $0 | $0 |
| Total | 0 | $1,454,500.00 | $1,127,500.00 |
| Permanent suspension | 0 | 1 | 0 |
| Termination | 1 | 3 | 1 |
| Cautionary letter* | 0 | 0 | 0 |
Sanctions Imposed on Individuals
| as at April 30, 2023 |
2022 | 2021 | |
|---|---|---|---|
| Decisions | 5 | 24 | 20 |
| Fines | $2,618,974.00 | $7,928,020.65 | $938,000.00 |
| Costs | $110,000.00 | $694,022.14 | $295,000.00 |
| Disgorgement | $12,600.00 | $5,063,100.59 | $183,732.72 |
| Total | $2,741,574.00 | $13,685,143.38 | $1,416,732.72 |
| Suspension | 3 | 13 | 12 |
| Permanent bar | 1 | 5 | 2 |
| Cautionary letter* | 0 | 0 | 0 |
| Conditions | 5 | 10 | 9 |
*issued at the prosecution stage only. Cautionary Letters issued at the Case Assessment or Investigation stage are not included.
Statistics Filed by Dealer Firms (COMSET)
IIROC rules require Dealer Members to inform IIROC, using IIROC’s Complaints and Settlement Reporting System (ComSet), when certain events occur, including when a Dealer Member receives a written client complaint, when criminal charges are laid against a Dealer Member or any of its individual registrants, or when a securities-related civil claim is brought by a client.
With ComSet, staff can identify new and emerging compliance or regulatory issues, as well as patterns and trends in the industry, at the national, regional and firm level that help to direct focus on potential problems, areas that require enhanced compliance review, or events that warrant enforcement action. All ComSet events are reviewed by Case Assessment staff to determine whether the opening of a Case Assessment file is warranted.
| | April 30, 2023 | 2022 | 2021 | 2020 |
|---|---|---|---|---|
| Number of reports in ComSet | 512 | 1504 | 1049 | 1353 |
| Number of events reported | ||||
| Civil claim | 52 | 209 | 112 | 97 |
| Criminal charge | 1 | 2 | 3 | 2 |
| Customer complaint | 404 | 1201 | 823 | 1173 |
| Denial of registration or approval | 0 | 1 | 0 | 0 |
| External disciplinary action | 3 | 5 | 1 | 0 |
| Internal disciplinary action | 21 | 53 | 64 | 34 |
| Internal investigation | 31 | 69 | 46 | 47 |