About the consultation

This report incorporates insights from three streams of research:

  • A series of in-depth interviews with more than 60 senior business, strategy and compliance executives from both Dealers and other industry participants.
  • A roundtable workshop with chief compliance and risk officers from a cross-section of Dealers.
  • A quantitative survey with more than 60 respondents from Dealer compliance and operations staff.

A broad representation of Dealers – by size, geography, and ownership—plus a handful of ‘new entrants’ were included in the Consultation


Interviews were conducted with leadership from Dealers and other registrants across Canada to better understand the future of advice and how IIROC can accommodate its evolution.

acc interviews

Dealer workshop

Workshops were conducted with senior compliance staff from Dealers to explore the costs of compliance and how IIROC can enhance its engagement with Dealers and other industry participants.

acc dealer workshop


A survey was conducted with compliance and operations staff from dealers to explore the costs of compliance and how IIROC can enhance its engagement with Dealers and other industry participants

acc survey


Kathy Engle
Vice President
Strategic Initiatives at IIROC

Marsha Gerhart
Vice President
Member Regulation Policy at IIROC

Kendra Thompson
Managing Director
Capital Markets, Wealth Management Lead, North America Accenture


Andrew Kriegler
President and Chief Executive Officer, IIROC

Kathy Engle
Vice-President, Strategic Initiatives

Marsha Gerhart
Vice-President, Member Regulation Policy

Richard Corner
Vice-President and Chief Policy Advisor, Member Regulation

Charles Piroli
Director, Member Regulation Policy


Kendra Thompson
Managing Director – Capital Markets, Wealth Management Lead,
North America

Michael Legosz
Consultant – Capital Markets, Wealth Management

Zachary White
Manager – Capital Markets, Wealth Management


IIROC is the national self-regulatory organization that oversees all investment dealers and their trading activity in Canada’s debt and equity markets. IIROC sets high quality regulatory and investment industry standards, protects investors and strengthens market integrity while supporting healthy Canadian capital markets. IIROC carries out its regulatory responsibilities through setting and enforcing rules regarding the proficiency, business and financial conduct of dealer firms and their registered employees and through setting and enforcing market integrity rules regarding trading activity on Canadian debt and equity marketplaces.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

The information in this report is provided for general information purposes only and is not guaranteed to be accurate or complete, nor does it constitute legal or other professional advice. This document does not take into account the reader’s specific circumstances, and may not reflect the most current developments.

Accenture disclaims, to the fullest extent permitted by applicable law, any and all liability for the accuracy and completeness of the information in this document and for any acts or omissions made based on such information. Accenture does not provide legal, regulatory, audit, or tax advice. Readers are responsible for obtaining such advice from their own legal counsel or other licensed professionals.

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