Take Action: File Your Complaint Now

At IIROC, we’re committed to responding to public complaints in a timely, helpful and fair fashion. Our role in protecting investors is to investigate complaints of regulatory violations and to impose penalties on those who are found guilty of such violations.

If you have a complaint about trading activity on an Canadian marketplace, an IIROC-regulated advisor (run an IIROC AdvisorReport), or an IIROC-investment dealer firm, we want to hear from you.

Take Action:

IIROC will send you a written acknowledgement on receipt of your complaint.

Please note we cannot respond to customer service complaints such as late statements or poor service. If you have a service complaint, contact your firm directly.

All matters brought to the attention of IIROC are not necessarily regulatory violations that result in disciplinary action. IIROC does not provide financial, investment or legal advice.

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