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Complaint Tips
  • Take notes. Whenever you talk with your advisor, take notes about what was said.

  • Don’t delay. Delays could limit your options and legal rights later on.

  • Have all your details ready. More detail will work in your favour, including any relevant documentation, such as notes on meetings and discussions.

  • Keep a file. Keep copies of letters, faxes, emails and notes of conversations.

 


 

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