Making a Complaint

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What Clients of IIROC-Regulated Firms Need to Know

At IIROC, we’re committed to responding to client complaints in a timely, helpful and fair fashion. We encourage investors to bring their complaints to our attention so that we can take appropriate regulatory action to help ensure that any rule infractions won’t continue to happen.

For questions or help making a complaint, call our Info/Complaint Line now at 1-877-442-4322.

To make a complaint now, fill out an online complaint form, or print the form and fax or mail it to us.

Click here to watch Making a Complaint: An IIROC Guide. This 15-minute webcast explains how to make a complaint to an IIROC-regulated firm and to IIROC.