Skip Navigation Links  |  Français  | 
Skip navigation links
Home
About IIROC
Compliance/Surveillance
Enforcement
Member Resources
News Room
Policy
Investors
Site Map
Search
Skip navigation links
Our Role
Governance
Becoming a Marketplace Member
Becoming a Dealer Member
Contacts
Employment Opportunities
 
Contacts

Montréal
5 Place Ville Marie, Suite 1550
Montréal , Quebec , H3B 2G2
Tel: (514) 878-2854 Fax: (514) 878-3860
Enforcement Matters Only: Fax (514) 878-6324

Toronto
Suite 2000, 121 King Street West
Toronto , Ontario , M5H 3T9
Tel: (416) 364-6133 Fax: (416) 364-0753
Enforcement Matters Only: Fax (416) 364-2998

*Please note that as of November 21st, 2011 our mailing and delivery address for the Toronto location will be changing to Suite 2000 at 121 King Street West, Toronto, ON M5H 3T9.

Starting November 21st, 2011, all mail and deliveries should be sent to: 121 King Street West, Suite 2000, Toronto, ON M5H 3T9.

Calgary
Suite 2300, 355 Fourth Avenue S.W.
Calgary , Alberta , T2P 0J1
Tel: (403) 262-6393 Fax: (403) 265-4603
Enforcement Matters Only: Fax (403) 234-0861

Vancouver
Suite 2800 - Royal Centre
1055 West Georgia Street
P.O. Box 11164
Vancouver , British Columbia , V6E 3R5
Tel: (604) 683-6222 Fax: (604) 683-3491
Enforcement Matters Only: Fax (604) 683-6262
P.O. Box 11580

Investors wishing to inquire about making a complaint may call our toll-free complaints line at 1-877-442-4322 or visit our section on Filing a Complaint

If you have comments or questions about our website, please let us know at Webadmin.

If you wish to contact a specific IIROC department, please email the appropriate address below :

 

 Department

 Department Address

Corporate Secretary

secretary@iiroc.ca

Enforcement

enforcement@iiroc.ca

Finance & Administration

finance@iiroc.ca

Financial & Operations Compliance

financialcompliance@iiroc.ca

Human Resources

humanresources@iiroc.ca

Member Education Services

memberservices@iiroc.ca

Public Affairs

publicaffairs@iiroc.ca

Registration

registration@iiroc.ca

Member Regulation Policy

memberpolicy@iiroc.ca

Market Regulation Policy

marketpolicy@iiroc.ca

Market Surveillance (TSX Venture)

surveillancewest@iiroc.ca

Market Surveillance (All other markets)

surveillance@iiroc.ca

Trading Conduct Compliance

tradingconduct@iiroc.ca

Business Conduct Compliance

businessconduct@iiroc.ca


To email your query about a specific topic, please select the IIROC department listed below :

 

Topic

 Responsibility

Acceptable Institutions/Acceptable Counterparties

Financial & Operations Compliance

Account Guarantees

Business Conduct

Account Supervision

Business Conduct

Account Transfers

Business Conduct

Acquisition

Corporate Secretary

Admission to Membership

Corporate Secretary

Advertising

Business Conduct

Arbitration

Member Regulation Policy

Bankruptcy

Registration

Branch / Sub-Branch Offices (Opening)

Registration

Branch Managers

Registration

Business Conduct

Business Conduct

Business Continuity Planning

Professional Standards

Policy Development and Status - Member

Member Regulation Policy

Policy Development and Status - Market

Market Regulation Policy

Policy Interpretations or Rulings - Member

Member Regulation Policy

Policy Interpretations or Rulings  - Market

Market Regulation Policy

Policy Notices - Member

Member Regulation Policy

Policy Notices - Market

Market Regulation Policy

By-laws and Regulations

Corporate Secretary

Canadian Investor Protection Fund - assessments

Financial & Operations Compliance

Capital Requirements

Financial & Operations Compliance

Cash Accounts

Financial & Operations Compliance

Change of Control / Ownership

Corporate Secretary

Change of Name / Address of Member

Corporate Secretary

Change of Name / Address of Member personnel

Registration

Client Priority Rule

Business Conduct

Clients' Free Credit Balances

Financial & Operations Compliance

Code of Conduct

Business Conduct

Complaints (investor)

Enforcement

Compliance & Legal Section

Member Regulation Policy

Compliance Interpretation Bulletins

Financial & Operations Compliance

Concentration (securities)

Financial & Operations Compliance

Confirmation of Trades

Business Conduct

Conflict of Interest Disclosure

Business Conduct

Continuing Education - Course Completion Reports

Continuing Education

Continuing Education - Courses

Business Conduct

Continuing Education - Requirements

Continuing Education

Cross-Guarantees

Financial & Operations Compliance

Decals (IIROC Membership)

Corporate Secretary

Directors (industry and non-industry)

Registration

Disciplinary Process / Hearings

National Hearing Coordinator

Disclosure Requirements (members)

Business Conduct

Discretionary Trading / Managed Accounts

Business Conduct

Debt Market Regulation

Business Conduct

Early Warning

Financial & Operations Compliance

Education Sessions

Member Education Services

Electronic Confirmations

Business Conduct

Equity Trading Issues

Market Surveillance

Fees: Annual

Finance & Administration

Fees: Membership Applications

Corporate Secretary

Fees: Registration of Individuals

Registration

Financial Administrators Section

Member Regulation Policy

Financial Compliance Notices

Financial & Operations Compliance

Free Credit Balances

Financial & Operations Compliance

Futures Registration

Registration

Futures Trading

Business Conduct

Gatekeeper Reports

Trade Review and Analysis

Global Insurance

Financial Compliance

Halts and Resumptions

Market Surveillance

House Accounts

Business Conduct

Incentives: General

Business Conduct

Incentives: Mutual Fund Sales

Business Conduct

Indemnification

Financial & Operations Compliance

Initial Application for Registration

Registration

Insurance

Financial & Operations Compliance

Inter-dealer Bond Brokers

Corporate Secretary

Internal Controls

Financial & Operations Compliance

Internet Trading

Business Conduct

Introducing / Carrying Brokers - Agreements

Business Conduct

Introducing / Carrying Brokers - Financial Reporting

Financial & Operations Compliance

Investigations

Enforcement

Investment Advisors / Investment Representatives

Registration

Issuance of Shares by Members

Financial & Operations Compliance

Joint Regulatory Financial Questionnaire and Report (JRFQ&R)

Financial & Operations Compliance

Know Your Client / Suitability

Business Conduct

Leveraging

Financial & Operations Compliance

List of Members

Corporate Secretary

Lost Securities or Certificates

Enforcement

Managed Accounts

Business Conduct

Margin Calls

Financial & Operations Compliance

Margin Requirements

Financial & Operations Compliance

Market Issues

Market Surveillance

Membership Information

Corporate Secretary

Merger / Amalgamation of Members

Corporate Secretary

Minimum Capital Requirements

Financial & Operations Compliance

Monthly Financial Report (MFR)

Financial & Operations Compliance

Mutual Funds

Business Conduct

National Registration Database (NRD)

Registration

National Registration System (NRS)

Registration

New Client Application Form

Business Conduct

Notice of Termination

Registration

Officers

Registration

Options Registration

Registration

Options Trading

Business Conduct

Outside Canada Firms

Corporate Secretary

Over-the-Counter Trading

Business Conduct

Panel Auditors

Financial & Operations Compliance

Partners

Registration

Priority of Client Accounts

Business Conduct

Press Release Disclosure

Market Surveillance

Pro-Trading

Business Conduct

Proficiency Requirements / Exemptions

Registration

Public Ownership of Members

Corporate Secretary

Publications

Public Affairs

PVANS

Trade Review and Analysis

Record Retention

Business Conduct

Redemption of Shares

Financial & Operations Compliance

Registered Representatives

Registration

Registration Guide

Registration

Registration of Member

Corporate Secretary

Regulatory Reporting Software Applications

Financial & Operations Compliance

Related Companies

Financial & Operations Compliance

Reorganization

Corporate Secretary

Repo Agreements

Member Regulation Policy

Resignation

Corporate Secretary

Retail Account Supervision

Business Conduct

RRSPs

Business Conduct

Rule Books

Corporate Secretary

Sales Managers

Registration

Sales Practices / Procedures

Business Conduct

Securities Borrowing and Lending

Financial & Operations Compliance

Securities Loan Agreements

Member Regulation Policy

Segregation

Financial & Operations Compliance

Settlement Agreements

Enforcement

Soft Dollar Deals

Business Conduct

Software Applications (Regulatory Reporting)

Financial & Operations Compliance

Status of Members

Registration

Strip Bonds: Inquiries

Member Regulation Policy

Subordinated Loans

Financial & Operations Compliance

Suitability

Business Conduct

Supervision of Accounts

Financial & Operations Compliance

Supervision of Trading

Trading Compliance

Suspension of Members

Enforcement

Trade Delivery

Business Conduct

Trade Feed Issues (marketplaces)

Market Surveillance

Equity Trade Advice or Rulings

Market Regulation Policy

U.S. Accounts

Business Conduct

Underwriting Levies

Financial & Operations Compliance

Underwriting Rules

Financial & Operations Compliance

When-Issued Trading

Business Conduct or Market Surveillance